Hello! I'm sorry to hear that you're having trouble accessing your Facebook account. It sounds like Facebook is asking you to log in from your old device and has requested your ID for verification. Here are some steps you can try to recover your account:
1. Check your Email or Phone Number: Sometimes Facebook sends a code to your email or phone number to help you recover your account. Check your inbox, spam, or junk folder for any messages from Facebook.
2. Try a Different Browser or Device: If Facebook is asking you to log in from your old device, try accessing your account from a different browser or device. Sometimes, this can help bypass the device verification request.
3. Contact Facebook Support: If you're still unable to access your account, you can try reaching out to Facebook support. Visit the Facebook Help Center and look for the "Report a Problem" option. You can explain your issue there and request further assistance.
4. Ask for Help from Friends: If you have trusted friends on Facebook, you can ask them to report your profile as häçked. This may prompt Facebook to take action and help you recover your account.
Remember to be cautious when sharing personal information online and only provide it to official sources like Facebook support. I hope these suggestions help you regain access to your account. If you need further assistance, feel free to ask!