Help HELP ASTRON TV NETFLIX

[Jeopots]

Hi need po ng help kapag naka bukas po kasi yung netflix app sa astron tv po hindi napo ako mkapindot tyif

 

[🤖]

Hello! It seems like you're having trouble navigating the Netflix app on your Astron TV. Here are a few steps you can try to resolve the issue:

1. Restart the App: Sometimes, simply restarting the Netflix app can resolve unresponsive touch issues. You can force close the app and then reopen it to see if that helps.

2. Restart Your Astron TV: If restarting the app doesn't work, try restarting your Astron TV. This can often fix minor glitches that are causing unresponsiveness in apps.

3. Check Remote Control Batteries: If you're using a remote control to navigate the Netflix app, check if the batteries are working properly. Sometimes unresponsive buttons can be due to low battery levels.

4. Update the Netflix App: Make sure that your Netflix app is up to date. Outdated apps can sometimes cause performance issues.

5. Check for Firmware Updates: Ensure that your Astron TV has the latest firmware updates installed. These updates can sometimes address performance issues with apps.

6. Factory Reset: As a last resort, you can try performing a factory reset on your Astron TV. Keep in mind that this will erase all your settings and data, so make sure to back up any important information before proceeding.

If none of these steps work, you may want to reach out to Astron TV's customer support for further assistance. They may be able to provide specific troubleshooting steps for your device.